Del Lago Resort & Casino Waterloo, Waterloo ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

1133 Route 414, Waterloo, New York, United States of America, NY 13165

Del Lago Resort & Casino stands as a premier destination in the Finger Lakes, known for its modern gaming floor and luxurious amenities. This AAA Four Diamond property features over 1,700 slot machines and an impressive event space of 40,000 square feet, catering to both entertainment and business needs. With easy accessibility from major cities in upstate New York and New England, its strategic location enhances its significance.

Location

Located just 43.5 miles from Syracuse Hancock International Airport, Del Lago Resort is easily accessible by car from Albany, Syracuse, Rochester, Buffalo, and larger New England cities. Its setting in the Finger Lakes region allows guests to explore local wineries, museums, and historical attractions.

Rooms

The hotel offers 205 spacious rooms, each equipped with premium bedding and 24-hour room service. Select units provide additional sitting areas for relaxation after a busy day. Each bathroom features complimentary toiletries, ensuring a comfortable and convenient stay for all guests.

Eat & Drink

Dining at Del Lago includes seven onsite restaurants, featuring a variety of cuisines from quick bites to fine dining. Guests can indulge in delicious meals at Portico by Fabio Viviani, or grab a quick snack at the Food Court. Multiple bars on-site provide an array of beverages to enjoy while gaming or relaxing.

Leisure & Business

Del Lago provides a comprehensive range of leisure facilities, including a state-of-the-art spa offering massages and beauty treatments. The flexible event spaces can accommodate up to 2,200 guests, making it ideal for conferences, weddings, and special occasions, alongside leisure activities like gaming and entertainment at The Vine showroom.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

4 persons

44 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

Check Prices

Basic Triple Room

Max:

3 persons

44 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe Junior Suite

Max:

3 persons

60 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Waterloo 4.6 mi

Airports

Syracuse Hancock International (SYR) 42.2 mi

Greater Rochester International (ROC) 49.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Superb Cleanliness

Walking into the room, I was immediately impressed by how clean it was. It felt inviting and fresh, making my stay relaxing from the start.view full review

Incredibly Comfortable Pillows

The pillows were so comfortable that I had the best sleep ever. I've never experienced such luxurious pillows at a hotel before!view full review

Spacious and Well-Equipped

The bathroom was huge and stocked with everything I could possibly need. It made my morning routine feel like a spa experience.view full review

Relaxing Atmosphere

The outdoor smoking section was surprisingly lovely, being covered and comfortable. It was a great place to unwind after a busy day.view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Housekeeping
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs

Spa & Leisure

Casino
Live entertainment
Night club
Spa & wellness center

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1133 Route 414, Waterloo, New York, United States of America, NY 13165

Map view

1133 Route 414, Waterloo, New York, United States of America, NY 13165

City landmarks

Casinos

del Lago Resort & Casino

2600 ft

Full Gospel Mission

1.3 mi

Tyre Church

1.7 mi

Northern Overlook

2.4 mi

Prairie Overlook

2.8 mi

Nearby

Old Weaver Farm Burial Ground

1700 ft

Restaurants

The Sociale

100 ft

1133 State Route 414

Farmers Market Buffet

2700 ft

1133 State Route 414 del Lago Resort & Casino

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

clean rooms

affordable rates

unfriendly service

slight room smell

8.0/10

Great

Rooms

8.3

Location

8.3

Service

7.3

Dining

8.3

Marshall

United States of America, April 2024

8.0/10

I had a great stay at the hotel, with some fantastic rooms but lacking in friendly service. The location was convenient, right off the New York State Thruway. The dining experience was good, especially with made-to-order eggs available, while the facilities were enjoyable.

Rooms

8.0

The rooms had a slight smell, but they were one of the nicest standard casino rooms I've stayed in and were more affordable.

Service

6.0

The service wasn't very friendly, unfortunately, but the staff at room service, housekeeping, and valet parking were knowledgeable, helpful, and pleasant.

Location

9.0

The hotel's location was perfect, right off the New York State Thruway, which was good for us as travelers.

Dining

8.0

The dining experience was good, with a variety of options available, including made-to-order eggs.

Facilities

9.0

The facilities were well-maintained and added to a pleasant stay.

clean rooms

unfriendly service

John

United States of America, February 2024

8.2/10

This hotel was like nothing I have ever stayed in before. The rooms were clean, comfortable, and cool, giving me a 5-star feeling despite being slightly overpriced. The service was a mix of very friendly and extremely helpful, but there were moments of seeming disinterest, like when my favorite Scottish whiskey couldn't be found until we were leaving.

Rooms

9.0

The rooms were clean, comfortable, and cool, giving me a luxurious experience.

Service

7.0

The service was a mix of very friendly and extremely helpful, but there were moments of seeming disinterest.

Location

9.0

The location was perfect, literally right off the New York State Thruway, offering great access to NY and the cute towns of the Finger Lakes.

Dining

8.0

The dining was good with a wide variety of foods, but there were no specific details about the dining experience.

Facilities

8.0

The hotel had modern facilities that enhanced my stay.

comfortable rooms

overpriced

David

United States of America, August 2023

8.2/10

Staying at this hotel was a pleasant experience overall. The rooms were spacious and comfortable, offering great rates without compromising on comfort. The surroundings were really nice, making it a cozy stay. However, the condition of the rooms was a bit lacking. The dining options were varied and delicious, with a good value for card holders. The service was excellent, except for a small hiccup in locating a specific drink. The location is convenient, offering easy access to the New York State Thruway and cute Finger Lakes towns, but some areas may require a long walk. Overall, a good choice for a stay in the Finger Lakes region.

Rooms

8.0

The rooms were clean, comfortable, and cool. Spacious, but no larger than a 1-bedroom suite available.

Service

9.0

The service, from reception to check-out, was excellent overall, with friendly and accommodating staff.

Location

7.0

The location is convenient, right off the New York State Thruway, with easy access to the Finger Lakes region.

Dining

9.0

The dining experience was really good with friendly staff and a delicious variety of foods.