Del Lago Resort & Casino, Waterloo ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

1133 Route 414, Waterloo, New York, United States, NY 13165

Experience gaming and relaxation at Del Lago Resort & Casino, a 4-star establishment featuring modern amenities, including a state-of-the-art gaming floor with over 1700 slot machines and 66 table games. The hotel offers a spa, extensive dining choices, and ample meeting space.

Rooms & Amenities

Rooms at Del Lago Resort & Casino include 205 accommodations with amenities like air conditioning, coffee makers, and flat-screen TVs. Many rooms offer seating areas and premium bedding for comfort after a long day of gaming or events.

Dining Options

Dining options at Del Lago include seven onsite restaurants featuring multiple cuisines, from Italian at Portico to casual bites at The Sociale Café & Bar. Guests can also enjoy a full-service bar and quick grab-and-go items.

Leisure & Entertainment

Leisure activities at Del Lago Resort & Casino include a modern gaming floor and the premier DraftKings Sportsbook, featuring over 1000 square feet of LED screens. For relaxation, the Spa del Lago offers massages and treatments.

Services & Business Facilities

More than 40000 square feet of meeting space is available for events, accommodating up to 2200 guests. Del Lago also features a concierge service and complimentary WiFi throughout the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Basic Triple Room

Max:

3 persons

44 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Junior Suite

Max:

3 persons

60 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Double Room

Max:

4 persons

41 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Waterloo 7.4 km

Airports

Syracuse Hancock International (SYR) 67.9 km

Greater Rochester International (ROC) 79.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Casino
Live entertainment
Night club
Spa & wellness centre

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1133 Route 414, Waterloo, New York, United States, NY 13165

Map view

1133 Route 414, Waterloo, New York, United States, NY 13165

City landmarks

Casino

del Lago Resort & Casino

770 m

Full Gospel Mission

2.1 km

Tyre Church

2.7 km

Northern Overlook

3.9 km

Prairie Overlook

4.5 km

Nearby

Old Weaver Farm Burial Ground

500 m

Restaurants

The Sociale

30 m

1133 State Route 414

Farmers Market Buffet

800 m

1133 State Route 414 del Lago Resort & Casino

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

clean rooms

affordable rates

unfriendly service

slight room smell

8.0/10

Great

Rooms

8.3

Location

8.3

Service

7.3

Dining

8.3

Marshall

United States, April 2024

8.0/10

I had a great stay at the hotel, with some fantastic rooms but lacking in friendly service. The location was convenient, right off the New York State Thruway. The dining experience was good, especially with made-to-order eggs available, while the facilities were enjoyable.

Rooms

8.0

The rooms had a slight smell, but they were one of the nicest standard casino rooms I've stayed in and were more affordable.

Service

6.0

The service wasn't very friendly, unfortunately, but the staff at room service, housekeeping, and valet parking were knowledgeable, helpful, and pleasant.

Location

9.0

The hotel's location was perfect, right off the New York State Thruway, which was good for us as travelers.

Dining

8.0

The dining experience was good, with a variety of options available, including made-to-order eggs.

Facilities

9.0

The facilities were well-maintained and added to a pleasant stay.

clean rooms

unfriendly service

John

United States, February 2024

8.2/10

This hotel was like nothing I have ever stayed in before. The rooms were clean, comfortable, and cool, giving me a 5-star feeling despite being slightly overpriced. The service was a mix of very friendly and extremely helpful, but there were moments of seeming disinterest, like when my favorite Scottish whiskey couldn't be found until we were leaving.

Rooms

9.0

The rooms were clean, comfortable, and cool, giving me a luxurious experience.

Service

7.0

The service was a mix of very friendly and extremely helpful, but there were moments of seeming disinterest.

Location

9.0

The location was perfect, literally right off the New York State Thruway, offering great access to NY and the cute towns of the Finger Lakes.

Dining

8.0

The dining was good with a wide variety of foods, but there were no specific details about the dining experience.

Facilities

8.0

The hotel had modern facilities that enhanced my stay.

comfortable rooms

overpriced

David

United States, August 2023

8.2/10

Staying at this hotel was a pleasant experience overall. The rooms were spacious and comfortable, offering great rates without compromising on comfort. The surroundings were really nice, making it a cozy stay. However, the condition of the rooms was a bit lacking. The dining options were varied and delicious, with a good value for card holders. The service was excellent, except for a small hiccup in locating a specific drink. The location is convenient, offering easy access to the New York State Thruway and cute Finger Lakes towns, but some areas may require a long walk. Overall, a good choice for a stay in the Finger Lakes region.

Rooms

8.0

The rooms were clean, comfortable, and cool. Spacious, but no larger than a 1-bedroom suite available.

Service

9.0

The service, from reception to check-out, was excellent overall, with friendly and accommodating staff.

Location

7.0

The location is convenient, right off the New York State Thruway, with easy access to the Finger Lakes region.

Dining

9.0

The dining experience was really good with friendly staff and a delicious variety of foods.